Contact & FAQs

Do you have questions about our products, your order or something else?

Then send us an email to kundenservice@drezz.de and we will get back to you within 24 hours !

FAQs

Currently we upload 1-2 times a month, about 100-150+ new products per drop. You can find more about this on our Instagram accounts.

Yes! Each item is checked by us for its originality.

You can return your order to us within 14 days. It is best to note our returns portal page.

Check out our size guide . There you can determine the right size based on your height and weight.

The shipping time in Germany is 1-3 working days.

Shipping time in the rest of the world:

Shipping time in Germany: 1-3 working days (Monday-Saturday)
Shipping time in Europe: 2-8 working days (Monday-Saturday)
Shipping time to America: 10-15 business days (Monday-Saturday)

Shipping times may vary for the rest of the world.

When you can expect to receive your package, you can see when completing your order under "Shipping options".